Delivery information

UK mainland deliveries

There will be a standard delivery charge of £3.99, or £4.99 for first class delivery, on all orders for delivery to a UK mainland address via Royal Mail.

Delivery is free of charge on all orders over £50 ( UK only).

Deliveries outside the UK

Any delivery outside the UK will be subject to the relevant postage depending on location.

Customs fees & charges for overseas delivery

Orders that are shipped overseas may be subject to custom duties, and these are not included in the purchase price. As the buyer, you're responsible for these charges. Customs policies vary widely from country to country. If you'd like any further information, you should contact your local customs office.

Click & collect

We also offer a free click and collect service from the below locations:

• Thames Hospice Home, Unit 9/10 Reform Road, Maidenhead, SL6 8BY (Monday to Friday, 9am to 5pm)
• Thames Hospice, Windsor Road, Maidenhead, SL6 2DN (Monday to Sunday, 9am to 5pm)