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All our stores are gradually reopening in two different phases. Please click here for detailed opening hours and further information about the safety measures in place.


Our shops which are open will be accepting donations Monday- Saturday 9.30am-2.30pm and Sunday 10am-1pm, with a limit of 2 bags or boxes per donor, larger donations need to be taken to our distribution centre. Please click here for detailed opening hours.

Due to the volume of donations received in our Distribution Centre at the Thames Hospice Home store, at present our opening hours for receiving donations will be changing to the following:

Monday, Tuesday, Thursday and Friday, 10am-4pm. We will be closed on Wednesdays.

IMPORTANT: in order to comply with government guidelines and ensure social distancing, we currently can only collect or deliver furniture from outside a residency or in a garage. We cannot enter people’s homes. This is to ensure the health and safety of those donating and our staff.

We would like to thank everyone for their support and we apologise for the inconvenience. We hope to reinstate regular hours as soon as possible.


We rely on volunteer support to keep our shops open and running. Currently, over 20% of our charity volunteers are self-isolating and will be unable to return until the foreseeable future.

We urgently need support in our shops to raise vital income for the Hospice. If you can volunteer in any of our shops, please click here to register your interest.