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General policies

Statements

Non-tolerance of violence statement

The staff, volunteers and patients at Thames Hospice have the right to work and be cared for in a safe and supportive environment. Consequently, violence against any of our staff, volunteers or patients will not be tolerated and will be treated as criminal behaviour. This may involve referral to the police, culminating in criminal proceedings if appropriate.

Policies

Hospice Management

Statement of purpose
Being Open (Duty of Candour)
Confidentiality
Whistleblowing
Complaints
Equal Opportunities
Health and Safety Policy

Patient Care

Safeguarding Adults
Safeguarding Children
Mental Capacity Act
Consent

Fundraising

Fundraising Promise
Fundraising Complaints Policy
Social Responsibility in Gambling Policy

Lottery Exclusion Policy
Lottery Complaints Procedure
Thames Hospice Lottery: Full Terms and Conditions Procedure
Lottery Key Events Policy

If you are looking for a policy that's not listed here, or for further information, please email Juliana Luxton, Head of Governance and Quality.

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