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Mythbusting

Are your medical staff fully trained?
All our Doctors and Nurses are fully qualified and in most cases have additional palliative care qualifications. If our Doctors don’t yet have specialist palliative care qualifications, they will be studying towards them.


Can anyone use Thames Hospice?
Thames Hospice is available to anyone with a life-limiting illness who is aged 18 and over and living within 15 miles of the Hospice. There are some exceptions. For example, If someone is staying with relatives, the Hospice is also available. Our referrals team will be able to discuss individual cases and you can contact them, here.


Can anyone come and see what you do?
Yes, we are very happy to show visitors around our facilities. Please call us on 01753 848925 or email us to arrange a visit.


Doesn’t the NHS offer the same care?
No, the expert care we offer is tailored to meet the individual needs of palliative patients. Only 30% of our funding comes from the NHS, the rest is through charitable donations and fundraising.


Do you do what Marie Curie and Macmillan do?
We work closely with both charities and offer services together where they are needed, but neither Macmillan nor Marie Curie provide services such as ours. For example, Macmillan offers community care specifically for people facing cancer, while the local Marie Curie team focuses on providing overnight respite support.


What age ranges do you care for?
We care for adults aged 18 years and over.


What illnesses do people mostly have?
Our services are there for people with any life-limiting illness. Many of our patients have cancer, but we are seeing an increase in other conditions including neurological illnesses, such as Motor Neurone Disease, Dementia, lung disease and heart failure.


Is it mainly old people who access your services?
No, we care for a mixture of people from the age of 18. You can meet some of the people we see, here.


Do patients have to come to you or do you come to them?
Both, we have a 17-bed Inpatient Unit at our Hospice in Windsor and provide services throughout the local community, including in care homes. We talk about all our services, here.


Do the patients have to pay for their care?
No. Our services are free of charge to patients and their loved ones. Currently, it costs more than £8 million each year to run our Hospice. We receive 30% of this funding from the NHS and the remaining 70% comes from our generous supporters.


Are you open all the time and are there strict visiting hours?
We are open 24 hours a day, 365 days a year, for patients and their families and friends.


Do most patients die in your hospice?
Around 50% of patients who stay with us die here, but far less in our other services. We work with our patients and their loved ones so, where possible, we can meet their wishes over their preferred place of death.


What happens on the Inpatient Unit?
We provide holistic care for people at the end of their lives. This includes symptom control for those struggling with pain or vomiting, emotional support and respite care for people with a life-limiting condition and their families.

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