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  • I spend all of my time with patients, providing personal, practical and emotional care

I spend all of my time with patients, providing personal, practical and emotional care

Like many of my colleagues, it was a personal bereavement that brought me to the Hospice and into healthcare - a career I had never previously thought of.


My mother had cancer and I nursed her at home with the support of our Hospice at Home nurses and Health Care Assistants (HCAs). Without them, I don’t think we would have managed to keep mum at home, where she wanted to be. I was full of admiration for the Hospice at Home team and I wanted to help people the way they had helped me and my family.


A few years later I joined Thames Hospice as a trainee Health Care Assistant, got the necessary qualifications and was appointed a mentor who would work closely with me for the first year.  The Hospice has very high educational standards and the training is first class; I have since gained my QCF Level 3 Apprenticeship in Health Care.


Health Care Assistants work under the direction of the Registered Staff Nurses who ultimately have responsibility for patients’ care. We’re there to assist the Staff Nurses, whose job is extremely complex dealing with clinical procedures, drugs and the medical management of patients.


I have been a Health Care Assistant at the Hospice Inpatient Unit for four years now and I spend all of my time with patients, providing personal, practical and emotional care. This can include things like pressure area care, taking observations, blood samples, stoma and catheter care, blood sugar monitoring and wound care.


I work with a fantastic team of nurses and doctors who respect the opinion of HCAs and often ask for our input about how a patient is.  HCAs spend a lot of time with patients, so often spot changes and are able to report them to the nurses. I work with a very special group of Nurses, Health Care Assistants and Doctors who all work with one purpose, to put the patient
and their needs first.

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