Gina's Story

When Gina retired, she had always planned to volunteer. But retirement didn’t bring free time - instead, she became a full-time carer for both her mum and her husband. It wasn’t until both had passed away, just weeks apart, that she had a moment to step back and think about what was next.

Her mum had spent her final days at the Hospice, and after Gina was offered counselling support there, she felt a strong connection to the place. “I didn’t think I needed counselling, but I accepted it. I realised then this was where I wanted to volunteer.”

Four years ago, Gina was offered a role as a volunteer driver taking patients from their homes to attend Outpatient Services. “That was all that was available at the time. I thought I’d end up behind a desk, but actually, driving suited me.”

Since then, she’s taken on more. She now helps in the Paul Bevan Wellbeing Centre as well. “Even if I’m not driving that day, I come in to help. We do crafts, dominoes, just chat - whatever people feel up to.”

The driving, she admits, can be demanding emotionally. “You get to know some of the patients over time. People open up in ways they might not with their families. I understand that. It’s not about looking for answers - sometimes you just need someone to listen.”

Gina sees her role as supporting not just the patient, but their carers too. “Even if someone’s family member could drive them, they don’t always get a proper break.”

Volunteering has become part of her weekly rhythm now, and something she sees value in, both for others and herself. “People say it’s ‘just volunteering’, but I do feel committed. I don’t want to let people down.”

So, would she recommend it to others? “Yes. Definitely. I think it’s helped me as much as I’ve helped others.