Health Insurance

Please don’t worry if you don’t have insurance. All our care is free of charge. If you don’t already have health insurance, don’t take it out on our behalf, as it’s unlikely you’d be covered for existing conditions so we wouldn’t be able to request a donation.

While your health insurance company doesn’t need to pay for the support you’ve received from us, many providers are willing to make a donation. You don’t need to have stayed on our ward for us to apply for a donation; we can still request one if you’ve received support at home or attended one of our day hospices.

If you have private health insurance and are happy for us to approach your insurer for a contribution to our costs, please complete the form below.

We will contact your insurer and ask for a donation in support of the care the Hospice has provided. There is absolutely no obligation for you to provide us with your details, but if you can it is very much appreciated.

Some health insurance companies make donations to Thames Hospice when their customers are referred to us. They recognise that by accepting our care, their customers are saving the insurance company the cost of a stay in a private hospital.

Every claim is as unique as the patient we are caring for. Depending on the provider, health insurance plans can cover a range of hospice services. Sadly, some insurers specifically exclude hospices, and some policies exclude certain medical conditions.

Recent research by Hospice UK lists the following insurance providers as supportive to hospices:

• Aviva
• Axa Health
• Bupa
• General & Medical
• H3 Health Insurance
• PHC
• SAGA
• The Exeter
• Vitality
• WPA

Other companies may also be willing to make a donation, so it’s always worth filling in the form just in case.

We will contact your insurer and ask for a donation in support of the care the Hospice has provided. You need do nothing more.

We simply write to them to advise that we have one of their customers under our care and request a donation.

We submit the following information:

• Patient’s full name and address
• Patient’s policy number, if provided.
• Patient's main diagnosis e.g. Breast Cancer, Asbestosis
• Type of care provided i.e. seven Hospice at Home visits.

This information is provided as some companies determine donation levels based on the type of illness, and the type of care offered.

There is absolutely no obligation for you to provide us with your details, but if you can it is very much appreciated.

If they were supported by Thames Hospice and had health insurance, please do let us know. We can still request a donation from the insurance provider for the care they received from us.