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- Thames Hospice announces critical changes to its services in response to COVID-19
Thames Hospice announces critical changes to its services in response to COVID-19
Thames Hospice cares for and supports local families facing terminal illness and it’s important that, during these unprecedented times, we take all reasonable steps to continue to protect the well-being and safety of those using our services, as well as colleagues working and volunteering at the Hospice.
Following the UK Government’s guidance on COVID-19, our services are operating as follows to ensure we continue to support local people and NHS Trusts:
The Inpatient Unit remains open, continuing to care for patients with end-of-life needs and will also support those who have or are suspected of having COVID-19. The Inpatient Unit will be divided into two clinical areas (with separate entrances) to support and protect patients, visitors and staff as follows:
- All patients who do not have COVID-19 will be nursed in the shared wards
- Patients with COVID-19 will be cared for in the single rooms
Complementary Therapy treatments will only be offered to patients on the Inpatient Unit (non-COVID-19 patients only) until further notice.
Day Therapy Unit
In the interest of reducing risk and keeping staff, volunteers and visitors safe, our Day Therapy Unit is closed until the foreseeable future. We remain in regular contact with our Day Therapy patients to check on their health and well-being. Our Advice Line is also available to patients and their carers 24-hours a day. Call 01753 848925.
Community services will continue to care for those with palliative needs at home. The Community Team can be contacted on 01753 848925.
One-to-one counselling services are continuing but our clients will be offered telephone consultation where appropriate.
Our lymphoedema service will continue to be offered for patients who urgently need this service.
Visiting the Hospice
For our inpatients staying with us for symptom control and pain relief, visits are now restricted to next of kin only or one dedicated person to visit between 2pm and 5pm. We will of course make exceptions to families with loved ones at end of life.
Anyone planning to come to the Hospice must call on 01753 848973 before visiting their loved one so we can check next of kin status and health conditions to ensure they do not pose a risk to patients and our colleagues working on the Inpatient Unit.
We ask all visitors to wash their hands and use hand gel prior to visiting the clinical area.
Further information is available on the UK Government website and is updated daily:
We rely on the generosity of our local community for the majority of our funding and without your donations we couldn’t keep the doors open. In these extraordinary times our fundraising activities are having to be cancelled or postponed and our shops closed for the foreseeable future. We’ve never needed you, our wonderful supporters, more than we need you today. Please donate what you can to help keep hospice care available for those in desperate need.