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Covid-19 (Coronavirus): Thames Hospice services update

LAST UPDATED: 3.11.2020

Following the UK Government’s latest announcement, from Thursday 5 November 2020 our services are operating as follows to ensure we continue to support our local community and NHS Trusts:

Inpatient Unit
The Inpatient Unit remains open, continuing to care for patients with palliative and end-of-life needs and will also support those who have or are suspected of having COVID-19.
Our opening hours for Inpatient Unit visitors are 2pm to 9pm, Monday to Sunday. Visiting is restricted to 2 people per family.
For our end-of-life patients there is no time limit on visiting and two people from different households may visit together.

Our lymphoedema service continues to be offered for patients who urgently need this service.

Care at Home
Our Palliative Care Response Team continue to care for those with palliative needs at home. The Team can be contacted on 01753 848925.

Counselling services
One-to-one counselling services are continuing but our clients will be offered telephone consultation where appropriate.

Family Support
Our Family Support Team can provide support by telephone to any member of the family whose loved one is being cared for on our Inpatient Unit. Please contact the Hospice on 01753 842121 and ask for the Family Support Team.

Complementary Therapy
We will not be offering Complementary Therapy during this time.

Day Therapy Suite
In the interest of reducing risk and keeping staff, volunteers and visitors safe, our Day Therapy Suite is closed until the foreseeable future. We remain in regular contact with our Day Therapy patients to check on their health and well-being.

Our Advice Line is also available to patients and their carers 24-hours a day. Call 01753 848925

All visitors must have their temperatures checked upon arrival at the main reception. All visitors must wear PPE which is available from the Inpatient Unit reception.

We ask everyone to wash their hands and use hand gel prior to visiting the clinical area.

Café by the Lake

The café at Thames Hospice will be closed to the public from the Thursday 5th November.

Further information is available on the UK Government website and is updated daily:

Supporting us
We rely on the generosity of our local community for the majority of our funding and without your donations we couldn’t keep the doors open. In these extraordinary times our fundraising activities are having to be cancelled or postponed and our shops closed for the foreseeable future. We’ve never needed you, our wonderful supporters, more than we need you today. Please donate what you can to help keep hospice care available for those in desperate need.